Privacy Policy

1. Overview

Legal Intake Flow (“we,” “our,” or “us”) operates legalintakeflow.com and related services. This Privacy Policy describes how we collect, use, store, and share information when you use our platform, including when you complete an intake screening or submit a partner access request.

2. Information We Collect

We collect information you provide directly, including:

• Contact information (name, email address, phone number)
• Professional information (firm name, practice area, state(s) served)
• Intake screening responses submitted through our platform
• Communications you send to us

We also collect certain technical information automatically, including IP address, browser type, device type, and pages visited, through standard web server logs and analytics tools.

3. How We Use Your Information

We use the information we collect to:

• Process and respond to partner access requests
• Deliver intake lead information to authorized attorney and advocate partners
• Communicate with you about your request or account
• Improve our platform and services
• Comply with applicable legal obligations

4. Consent and Referrals

We do not share any individual's intake information with attorney or advocate partners without that individual's explicit consent. Consent is collected as part of the intake screening process. If an individual does not provide consent, their information is not shared.

5. Information Sharing

We do not sell personal information. We may share information with:

• Attorney and advocate partners, where consent has been obtained
• Service providers who assist us in operating our platform (subject to confidentiality obligations)
• Law enforcement or regulatory authorities where required by law

6. Data Retention

We retain information for as long as necessary to fulfill the purposes described in this policy, or as required by law. Partner access request records are retained for business and compliance purposes.

7. Security

We implement reasonable technical and organizational measures to protect the information we collect. No system is completely secure, and we cannot guarantee the absolute security of your information.

8. Your Rights

Depending on your location, you may have rights regarding your personal information, including the right to access, correct, or request deletion of your data. To exercise these rights, contact us at legal@legalintakeflow.com.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will post the updated policy on this page with a revised effective date. Continued use of our platform after changes constitutes acceptance of the updated policy.

10. Contact

For privacy-related questions or requests, contact us at: legal@legalintakeflow.com